XE-Filter Questions

Employees Traveling To Other Countries

Employees Living In Other Countries

While traveling, it is unlikely that people will arrange for an email account with a local, in-country ISP.  This would require a change of email address with each country visited.

Most likely, international business travelers will use a browser to access their corporate email servers (with Microsoft Outlook Web Access or other similar browser application).  In this case, their email will come from servers in their home country, not the country they are visiting. 

Even if public emails services are used (Google, Yahoo,  Hotmail, etc.) the email server used most likely resides in their home country.

Address Whitelist

IP Whitelist

For companies with employees residing in other countries who have an email account with the local ISP, XE-Filter provides a simple means to whitelist IP Addresses and email addresses or domains.

With these whitelists, an administrator can easily configure XE-Filter to still refuse email from high-spam producing countries (Korea, China, Nigeria, etc.) while maintaining email contact with a worldwide staff.

If an employee's IP or email address does change and an international email gets accidentally refused, the XE-Filter Event Details log provides a simple means to modify the whitelist with the new information.

Also, the server sending the refused email messages produces a non-delivery message that is sent back to the message originator.  This message can contain a customized rejection message text that could offer an alternate contact method until their new email information is added to the XE-Filter whitelists. This message could appear as...