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Software / Services / eMail Tools: IP Address Blocking, Spam Filtering, Log Data Mining and DNS Blacklist Monitoring

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XE-Filter Questions

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Why do I get a "Failed to enable constraints" error when using the XE-Filter Manager Utility?

This error indicates there is a duplicate entry in the connectionLOG.XML data file. It effects the XE-Filter administration program but does not stop the performance of the filter itself.

Follow these steps to correct this situation:

Stop the IIS SMTP Server or Exchange Server (if XE-Filter is installed on the Exchange machine).

Edit the connectionLOG.XML file and locate the duplicate entry.

Entries are alphabetically sorted in ascending order of the 2-letter country code abbreviation. Eliminate the duplicate entry with the smallest count in the AC or DC attributes (allowed or denied connections).

Restart IIS or Exchange Server.

Once the SMTP Server restarts XE-Filter will read the values in this edited data file. Your XE-Filter Manager will now open properly.

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