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Praetor Questions Go to Praetor FAQ: Exchange
Go to Praetor FAQ: Domino

  What types of virus scanners work with Praetor?

Praetor is not intended as a replacement for antivirus products, instead it augments any existing anti-virus software. CMS has encountered two different types of virus scanners in use with Praetor.

Here are some observations and the issues you might encounter...

  SMTP-based virus scanner
 

This type of virus scanner operates in a manner like Praetor itself.  Conceptually it performs its scanning function as a SMTP mail relay, first receiving the message via SMTP and then analyzing the message and its attachments for any viral infection. If the message is found to be free of infection, it is transmitted to the receiving host.

In this environment, Praetor must be the very first SMTP mail host that receives the message from the Internet, before the virus scanner. There are two possible issues involving Praetor that CMS has seen to occur when trying to make Praetor coexist with a virus scanner on the same machine.

Port change for the virus scanner is required

Since Praetor is the first mail server, it must receive on the SMTP port 25. This will require the virus scanner to be configured to listen on a different port; we suggest using 28 which is the default port that Praetor will use to send inbound messages to the local mail server.

Improper configuration of the virus scanner to deal with outbound messages may cause a message loop

If your virus scanner is configured to scan and send outbound messages, it needs to be able to distinguish between incoming and outgoing messages. You must configure it to perform DNS queries for sending outgoing mail.


  PC-based virus scanner that checks files on the local hard drive
  If you have this type of virus scanner installed and running on the Praetor machine, you will need to exclude that antivirus product from scanning the following directories and all subdirectories underneath them:

C:\Program Files\CMS Praetor G2

C:\InetPub\mailroot

This will prevent a collision between the antivirus product and Praetor/IIS SMTP Server.

CMS has seen collisions on files in the Praetor OUT directory that are the temporary files created as messages are being received. This results in odd operational behavior with application event log entries indicating Praetor's inability to read and write to the message files.

 

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