At CMS, we work hard to provide you with high-performance and reliable products to solve your varied LAN messaging problems. Additionally, we try to provide superior online and print documentation, so you can work and learn independently.
But we realize there are still complexities you might face when using Praetor — those that may be site-specific and thus beyond the scope of our documentation. That's why we're dedicated to providing quality technical support services that help you resolve problems quickly and learn the tips and tricks of the daily operation of our product. We also would like to hear from you, especially with suggestions on improvements to our products and services.
Note:
Phone technical support is provided for those trying the 21-day evaluation of Praetor, and registered users who are within the 15-month period after initial purchase of Praetor or who have purchased support beyond this period. Be sure to include your product serial number when you contact us by email, fax, or phone. |
Our Customer Support technicians are available Monday through Friday from 9:00am to 6:00pm US Eastern Time, and can be reached by phone, FAX, or Internet email.
Phone: |
+1 248 352 8385 |
FAX: |
+1 248 352 8387 |
Email: |
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WWW: |
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Online Manual: |
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Online Updates: |